Director of human resources

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Susan Felice

Susan joined the Covenant Services Team in 2007. She studied at The University of Texas

at San Antonio majoring in Business Administration with a Psychology minor. 


Susan has more than 20 years of human resource experience assisting small to large organizations. Susan

brings a great deal of experience across a diverse range of industries including:

construction management, professional services, and hospitality industry.


Working directly with and for senior leadership teams, and independently, Susan has designed and implemented onboarding strategies, policies and procedures, and effective recognition/incentive programs, together with managing employee/employer compliance issues, payroll and defending unemployment claims.


Before joining Covenant Services Susan worked extensively assisting new and existing businesses establish and maintain strong, and compliant, human resource practices. Susan has worked as the Assistant Human Resources Director for large corporations including Marriott Worldwide Reservations Customer Care Center, and Bass Pro Shops, Inc. both located in San Antonio, TX. Susan is most proud of her successful contributions to her clients’ employee retention rate.